# CRM (Customer Relationship Management) - Finiscode Feature

> CRM tracks the journey from capturing a potential customer to turning an opportunity into a sale. Leads and opportunities are separate record types; every opportunity carries an estimated amount and stage. The sales team's pipeline is visible in a single funnel view.

CRM tracks the journey from capturing a potential customer to turning an opportunity into a sale. Leads and opportunities are separate record types; every opportunity carries an estimated amount and stage. The sales team's pipeline is visible in a single funnel view.